Overview
At Rangrooh, every piece is carefully checked before it reaches you. Since we currently do not offer returns, we do provide exchanges to make sure you have a smooth shopping experience.
Exchange Window
You can request an exchange within 3 days of receiving your order.
To be eligible for an exchange, the item must:
- Be unused and unworn
- Have all original tags attached
- Be in its original packaging
- Be in the same condition as received
How to Request an Exchange
To initiate an exchange, please reach out to us at:
Email: care@rangrooh.com
Instagram: DM us anytime
Call: +91-9740122523
Once your request is approved, we’ll help arrange the pickup process.
Please note that the courier/shipping charges for exchanges will need to be borne by the customer.
Damaged or Incorrect Items
While we conduct quality checks before dispatching every order, if you receive:
- a damaged item,
- the wrong product, or
- an incorrect size,
Please contact us immediately after delivery with clear Video & Images, and we’ll assist you at the earliest.
Need Help?
For any questions regarding your order, sizing, or exchange process, feel free to contact us anytime at care@rangrooh.com or through Instagram DM.